DocuTAP Support
Support, both now and in the future.
Worried about how you’ll be supported once your software is installed? Don’t be.
Your Dedicated Support Team
A knowledgeable, dedicated and accessible support team is essential to your success. We’ve committed a team of professionals to support you at many levels, including on-site and web-based training, troubleshooting software and networking issues, and software development.
24/7 Technical Support for Critical Issues
Urgent care clinics don’t keep the same hours as a normal clinic, and neither do we. DocuTAP provides 24/7 support for critical issues – all of it from right here in Sioux Falls, South Dakota.
Our support team is always available to answer the most basic question or quickly address a pressing issue. We even have an online portal for real-time information regarding your requests, and our off-site Backup and Restore Service provides even more peace of mind.
Stopping Problems Before They Start
Our support team will work proactively to understand your practice and anticipate issues while always keeping you informed about the evolution of the product and its features.
Want to see how DocuTAP can help your clinic? Contact us to find out more.